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Accounts are the primary isolation boundary in Synqly. Every Integration belongs to an Account, and data never crosses Account boundaries — credentials, configuration, and operational data associated with one customer remain completely isolated from all others.

By mapping Tenants to Accounts, Synqly provides a clear and predictable model for authorization, auditing, and data isolation.

Accounts in the Data Model

Accounts sit between the Organization and its Integrations. The Organization governs all Accounts collectively, while each Account independently owns and manages its own Integrations.

Organization

Account — Tenant A

Account — Tenant B

Integration

Integration

Organization

Account — Tenant A

Account — Tenant B

Integration

Integration

This structure creates clear ownership boundaries and ensures that integrations, credentials, and operational data remain isolated between tenants.

Account and Tenant Mapping

Although the terms are often used together, they represent different concepts:

ConceptWhat it represents
TenantYour customer — a conceptual business entity in your system
AccountThe Synqly resource that represents that tenant

The recommended mapping is straightforward — in most cases, each customer in your application is represented by a single Account in Synqly.

Your SaaS Customer (Tenant)

Synqly Account

Your SaaS Customer (Tenant)

Synqly Account