Jira uses webhooks to notify external services when certain events occur. You can use webhooks to integrate Jira with the Synqly integrations API.

1. Privileges Required

To create a webhook, you must have the Administer Jira global permission. Please see Atlassian's documentation for more information.

2. Create a Webhook

  1. Log in to Jira as an Admin.
  2. Navigate to Administration -> System -> Webhooks. (Administration is the gear icon on the top right, Webhooks is in the left context menu).
  3. Click on Create a Webhook.
  4. Fill in the following details:
    • Name: A name for the webhook.
    • URL: The URL of the external service that will receive the webhook. It will be of the form https://api.synqly.com/v1/hooks?token=<guid> where <guid> is the synqly token for the integration.
    • JQL Filter: A JQL query that specifies the issues that will trigger the webhook.
    • Events: The events that will trigger the webhook.
  5. Click Create.