Ticketing Connector

Connects your application to ticketing platforms.

API Reference

For full API documentation see the Ticketing API Reference.

To create an integration with the Ticketing connector, use the Create Integration API endpoint, using one of the provider configs below.

API	Autotask	Jira	Ticketing Test	PagerDuty	ServiceNow ITSM	ServiceNow SIR	Torq
create_attachment	❌	✅	❌	❌	❌	❌	❌
delete_attachment	❌	✅	❌	❌	❌	❌	❌
download_attachment	❌	✅	❌	❌	❌	❌	❌
list_attachments_metadata	❌	✅	❌	❌	❌	❌	❌
create_comment	❌	✅	✅	✅	✅	✅	✅
delete_comment	❌	✅	✅	❌	✅	✅	✅
list_comments	❌	✅	✅	✅	✅	✅	✅
create_note	❌	❌	✅	❌	✅	❌	✅
delete_note	❌	❌	✅	❌	✅	❌	✅
patch_note	❌	❌	✅	❌	❌	❌	✅
list_notes	❌	❌	✅	❌	✅	❌	✅
list_projects	❌	✅	✅	✅	❌	❌	❌
list_remote_fields	❌	✅	❌	❌	✅	❌	❌
create_ticket	✅	✅	✅	✅	✅	✅	✅
get_ticket	✅	✅	✅	✅	✅	✅	✅
patch_ticket	✅	✅	✅	✅	✅	✅	✅
query_tickets	✅	✅	✅	✅	✅	✅	✅

API	Autotask	Jira	Ticketing Test	PagerDuty	ServiceNow ITSM	ServiceNow SIR	Torq
query_tickets	✅ [docs]	✅ [docs]	✅ [docs]	❌	✅ [docs]	✅ [docs]	✅ [docs]